FPT IS Tuyển Dụng IT Support/Helpdesk

FPT IS Tuyển Dụng IT Support/Helpdesk

RESPONSIBILITIES

Dedicated On-site User Support including user walk up

Provide technical support to desktop/laptop and printers

Desktop/laptop configuration & re-installation (where applicable)

Perform virus remediation on infected PCs

LAN/Wireless LAN Support and Administration

Install/ Move/ Add/ Change request (IMAC)

Local Vendor Co-ordination

Local Office Security Administration

Hands-on Service (Network Devices On/Off, Server Re-booting, Change Server Backup Tapes)

Work as Extended Service Desk for case tracking, problem solving, jointly providing an IT

Service

Make sure Incident/ Problem/ Change can be managed on a timely basis

Cooperate with Operation IT Staffs to transfer & update the knowledge and Information of

Good Scanning Software Solution

REQUIREMENTS

Graduated College / University of Information Technology

Having 2 -3 years experience in IT Support or IT Helpdesk

Good command in English speaking and written communication

Document the process, troubleshoot for operation software

Arrange & manage knowledge by document

Problem solving skills

Excellent inter-personality

Contact

Recruitment Team

96 Cao Thắng, Quận 3, HCMC

Email: tuyendung-fis.hcm@fpt.com.vn

Tel: 028.73007373